Responsible Gaming

Gaming Should Be Entertainment

At Blues in the City, we believe that bingo and all forms of gambling should be enjoyed purely as entertainment. Gambling is never a reliable way to earn money or solve financial problems. It's important to play within your means and always remember that the house has an edge. Enjoy the game responsibly, and never gamble with money you cannot afford to lose.

Age Verification

All users of Blues in the City must be 18 years of age or older (or the legal gambling age in your jurisdiction within Great Britain). We are committed to preventing underage gambling. By accessing our site, you confirm that you meet this legal requirement.

Parents and guardians: if you are concerned about a young person's gambling, please seek support from relevant organisations listed below.

Warning Signs of Problem Gambling

Do you recognise any of these warning signs in yourself or someone else?

• Chasing losses: Trying to win back money you've lost by gambling more
• Hiding gambling: Concealing the time or money spent gambling from friends or family
• Neglecting responsibilities: Missing work, school, or family commitments due to gambling
• Increasing stakes: Needing to bet more money to get the same excitement
• Loss of control: Unable to stick to gambling limits or stop when you intend to
• Financial problems: Using savings, loans, or credit to fund gambling
• Mood changes: Feeling anxious, depressed, or irritable when not gambling
• Failed attempts to quit: Repeatedly trying to cut back or stop gambling without success
• Relationship strain: Gambling causing conflict with family, partners, or friends
• Escape mechanism: Using gambling to escape from problems or negative feelings

If you recognise any of these signs, please reach out for help. Problem gambling is treatable, and support is available.

Self-Help Tools & Safer Gambling Features

Blues in the City and most responsible gaming operators offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a period of time
• Reality Checks: Receive reminders during gaming sessions about how long you've been playing and how much you've spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a set period
• Session Time Limits: Set automatic breaks or session duration limits
• Cooling-Off Period: Request a temporary pause on your account (typically 6 months) before it can be reactivated

Take advantage of these tools. Most responsible operators make these features easy to access through your account settings.

Support Organisations & Resources

If you're struggling with gambling, help is available. Please contact one of these organisations:

United Kingdom

• GamCare
  Free, confidential support and counselling for problem gambling
  Website: www.gamcare.org.uk
  Helpline: 0808 8020 133 (free, 24/7)
• GamStop
  The National Self-Exclusion Scheme for Great Britain
  Website: www.gamstop.co.uk
  Register to self-exclude from all online gambling operators licensed in GB
• National Problem Gambling Clinic (NPGC)
  NHS-funded specialist treatment service
  Website: www.cnwl.nhs.uk
• Gamblers Anonymous
  Peer support meetings and fellowship
  Website: www.gamblersanonymous.org.uk

Other Regions

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help, Reach Out Today

Problem gambling is a recognised medical condition, and recovery is possible with support. There is no shame in asking for help. Whether you're experiencing difficulties yourself or are concerned about someone else, the organisations above offer confidential, non-judgmental support.

Don't wait. The sooner you reach out, the sooner you can regain control. Your health and wellbeing are more important than any game.

At Blues in the City, we're committed to promoting responsible gaming. If you ever feel that your gambling is becoming a problem, please use the self-help tools available or contact one of the support organisations listed above.